Challenges faced by the organizations in managing the repatriation: A case from IT sector
Steph Trinh
Nawaz
Keywords: repatriation, IT sector, Human resource, international assignments, international human resource.
Abstract
This research investigates the challenges faced by organizations, particularly in the IT sector, regarding the repatriation of employees returning from international assignments. Using a case study approach focused on Zones, an IT reseller company based in Australia with global operations, the study explores factors influencing successful repatriation efforts. The analysis draws upon existing literature and the strategies employed by Zones, emphasizing the significance of addressing mental health, time spent on mission, reverse culture shock, interpersonal dynamics, and cultural adaptation during repatriation processes. Through a SWOT analysis, the strengths, weaknesses, opportunities, and threats related to Zones' repatriation initiatives are identified. Furthermore, the research proposes interventions across pre-departure, on-assignment, and return phases to enhance employee support and facilitate smoother transitions. The findings underscore the importance of proactive measures in informing employees about the risks associated with international assignments, monitoring employee well-being during assignments, and providing debriefing and counseling services upon repatriation. In conclusion, the research highlights the critical role of organizations in fostering successful repatriation experiences to mitigate turnover rates, enhance productivity, and sustain employee well-being.
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